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  <title>Nextwave Financial Blog-Call Toll Free 888-668-4193</title>
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  <updated>2009-02-18T10:54:39.5514168-07:00</updated>
  <author>
    <name>2009 Nextwave Financial</name>
  </author>
  <subtitle>Loan Modificaiton Information- Helping Homeowners</subtitle>
  <id>http://nwfin.org/blog/</id>
  <generator uri="http://dasblog.info/" version="2.1.8102.813">DasBlog</generator>
  <entry>
    <title>Financial Crisis: “Silver Bullets” for Toxic Mortgages?</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/02/18/FinancialCrisisSilverBulletsForToxicMortgages.aspx" />
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    <published>2009-02-18T10:53:48.208-07:00</published>
    <updated>2009-02-18T10:54:39.5514168-07:00</updated>
    <category term="Latest News" label="Latest News" scheme="http://nwfin.org/blog/CategoryView,category,LatestNews.aspx" />
    <content type="xhtml">
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        <p>
          <em>
            <font face="Arial" color="#000000">The Obama Administration is floating a proposal
that would allow the government to directly buy more loans from servicers of mortgage-backed
securities</font>
          </em>
        </p>
        <p>
          <font face="Arial" color="#000000">With the financial crisis quickly becoming President
Obama’s primary burden, his Administration has intensified its efforts to stem the
rising tide of foreclosures in order to solve the root cause of the difficulties.
On Feb. 11, Treasury Secretary Timothy Geithner and Shaun Donovan, Secretary of the
Housing &amp; Urban Development Dept., met with community groups and key stakeholders
in the banking industry to gauge support for a potential program that would allow
the government to directly buy whole loans from servicers of mortgage-backed securities
(MBS) in order to modify them—and keep more borrowers in their homes.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">This is just one of several proposals the Obama
Administration is considering as it comes to terms with the dire need <span id="more-2920"></span>to
prevent further waves of foreclosures amid a deepening recession. There were foreclosure
filings on 274,399 U.S. properties in January, down 10% from December but 18% higher
than a year ago, according to RealtyTrac, a foreclosure research firm. In December,
the Mortgage Bankers Assn. said that a record 1 in 10 U.S. families with a mortgage
are either in arrears or having their house repossessed.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Banks and other mortgage servicers have being doing </font>
          <a href="http://www.nwfin.org">
            <font face="Arial" color="#0000ff">
              <strong>loan
modification</strong>
            </font>
          </a>
          <font face="Arial" color="#000000"> under an
Federal Deposit Insurance Corp. program since the first quarter of 2008, but many
have failed to benefit from a cookie-cutter approach that’s paid insufficient attention
to the financial condition of individual homeowners. And these “mods” haven’t addressed
the need for a wholesale cleaning out of some of the most toxic loans, those collected
in securitized pools and sold piecemeal to vast numbers of investors. The problem
is that there is no flexibility to modify the terms of individual mortgages in most
of the Pooling and Servicing Agreements, or PSAs, that govern these mortgage pools.</font>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=008bbb2b-8411-4ba4-a505-2472af2ef4d4" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Washington Debates Loan Modification Proposals</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/02/13/WashingtonDebatesLoanModificationProposals.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,b7d8f947-0333-4a95-90f3-9bd92c2319fe.aspx</id>
    <published>2009-02-12T17:18:53.113-07:00</published>
    <updated>2009-02-13T17:18:53.1131216-07:00</updated>
    <category term="Latest News" label="Latest News" scheme="http://nwfin.org/blog/CategoryView,category,LatestNews.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" color="#000000">Is the grand plan by FDIC Chairman Shelia Barr
in trouble? Bair has been promoting a plan to use $50 billion of the Treasury’s $700
billion bailout funds to guarantee that home loans renegotiated by banks get repaid.
Her proposal is modeled after FDIC efforts to quickly restructure troubled loans at </font>
          <a href="http://www.businessweek.com/magazine/content/08_42/b4104000057649.htm">
            <font face="Arial" color="#000000">IndyMac</font>
          </a>
          <font face="Arial" color="#000000">,
the failed thrift that regulators seized in July. But it’s been nearly a week since
the plan was first </font>
          <a href="http://www.businessweek.com/bwdaily/dnflash/content/oct2008/db20081029_246033.htm">
            <font face="Arial" color="#000000">floated</font>
          </a>
          <font face="Arial" color="#000000"> ,
and a story in the </font>
          <a href="http://online.wsj.com/article/SB122575783560595185.html">
            <font face="Arial" color="#000000">Wall
Street Journal </font>
          </a>
          <font face="Arial" color="#000000">today suggests the plan
has run into opposition in the White House.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">It’s hard to tell if that’s the case. White House
spokesperson Tony Fratto will only say that the Bush Administration is reviewing a
number of proposals for restructuring loans, and that the Journal story “is inaccurate.”
Clearly, though, once a new president is elected the pressure will build for some
sort of help for homeowners. </font>
        </p>
        <p>
          <font face="Arial" color="#000000">Other federal efforts to right the housing collapse
seem to be getting off to a slow start. The Federal Housing Administration’s ‘Hope
for Homeowners’ program, launched Oct. 1., was designed to keep 400,000 troubled homeowners
in their homes by swapping risky loans for conventional 30-year fixed rate ones with
lower rates. But the government received only 42 applications from homeowner in the
program’s first two weeks and all have been rejected, according to the </font>
          <a href="http://www.housingwire.com/2008/10/31/questions-emerge-h4h/">
            <font face="Arial" color="#000000">Housing
Wire </font>
          </a>
          <font face="Arial" color="#000000">blog.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Even Spain seems to be showing the U.S. up, declaring
a moratorium on mortgage payments for homeowners who have lost their jobs. </font>
        </p>
        <p>
          <font face="Arial" color="#000000">Either under pressure from state regulators, as
in the case of Bank of America, or under the their own initiative, as JP Morgan Chase
recently announced, big banks are taking steps to stop foreclosures and renegotiate
loans. Housing advocates say the Bush Administration should be doing so as well. “If
we could get (Treasury Secretary) Paulson to do for Fannie Mae and Freddie Mac what
Shelia Barr has done for IndyMac, that would overnight be a huge benefit for homeowners,”
says Bruce Marks, founder of the non-profit National Assistance Corp. of America.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Crafting an effective mortgage bailout won’t be
easy. It has to be done in a way that helps those who are in danger of foreclosure,
but without providing an incentive for otherwise healthy homeowners to default. Moreover,
there is still some debate as to whether keeping trouble borrowers in their homes
ultimately helps the general population. A recent study by the St Louis Federal Reserve
of foreclosure moratoriums put in place by 27 states during the Great Depression found
that banks cut back on lending and borrowing rates for home buyers were higher because
lenders couldn’t take property in default back and resell it. </font>
        </p>
        <p>
          <font face="Arial" color="#000000">Raphael Bostic, a former senior economist at the
Federal Reserve who now teaches at the University of Southern California, says that
if the federal government renegotiated trouble homeowner loans, either by providing
assistance to private banks or through buying the loans themselves, it would help
put a floor under housing prices. “Everyone is trying to figure out where the bottom
is,” Bostic says. “People are not going think there’s a bottom if they know there’s
a flood of distressed assets still coming up for sale.”</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Both presidential candidates were in favor of renegotiating
homeowner loans. Those in the real estate industry are hoping the next president will
bring some calm to an uncertain market. Lorna Borenstein, president of Move.com, a
real estate information company that includes Realtor.com, says she was at conference
for women executives in early October when the news of the big bank-bailout bill passing
was announced. “There was a huge round of applause,” she says. Now she hopes a new
president will be a catalyst to brighten a gloomy picture. “We have an oversupply
of houses on the market,’ she says. “Until that gets cleared out you won’t see any
stabilization in prices.”</font>
          <br />
        </p>
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      </div>
    </content>
  </entry>
  <entry>
    <title>Blogdigger Blog</title>
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    <published>2009-02-07T13:18:59.9945896-07:00</published>
    <updated>2009-02-07T13:18:59.9945896-07:00</updated>
    <content type="xhtml">
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        <a href="http://www.blogdigger.com/" alt="Blogdigger Blog Search Engine" />
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        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=4d7ce620-2076-4801-a919-9d22db645028" />
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  </entry>
  <entry>
    <title>Blog Search Engine</title>
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    <published>2009-02-07T13:11:24.2347984-07:00</published>
    <updated>2009-02-07T13:11:24.2347984-07:00</updated>
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <a href="http://www.blogsearchengine.com">Blog
Search Engine</a>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=cca99c24-f14c-4f71-a34b-b474b8f0c904" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Blog Ranking</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/02/07/BlogRanking.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,abb8773c-d0c6-425f-b6ac-facc02f5ae83.aspx</id>
    <published>2009-02-07T13:00:02.7747712-07:00</published>
    <updated>2009-02-07T13:00:02.7747712-07:00</updated>
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <a href="http://www.blogrankings.com" title="Blogrankings.com a directory of blog sites">
          <strong>BlogRankings.com</strong>
        </a>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=abb8773c-d0c6-425f-b6ac-facc02f5ae83" />
      </div>
    </content>
  </entry>
  <entry>
    <title>FTC Obtains $28 Million From Bear Stearns and EMC</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/02/03/FTCObtains28MillionFromBearStearnsAndEMC.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,10b67ac9-be95-42fa-a9eb-c1494741ee27.aspx</id>
    <published>2009-02-02T20:28:34.983-07:00</published>
    <updated>2009-02-02T20:28:34.98306-07:00</updated>
    <category term="Latest News" label="Latest News" scheme="http://nwfin.org/blog/CategoryView,category,LatestNews.aspx" />
    <content type="xhtml">
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        <p>
          <font face="Arial">
            <font color="#000000">
              <strong>FTC Launches Redress Program for
Mortgage Loan Victims<br /></strong>
              <em>Almost $28 Million Returned to 86,000 Consumers Harmed by Mortgage Servicing
Practices</em>
            </font>
          </font>
        </p>
        <p>
          <font face="Arial">
            <font color="#000000">The Federal Trade Commission today announced
that the agency returned almost $28 million to consumers this week as a result of
a settlement with The Bear Stearns Companies, LLC and EMC Mortgage Corporation. Using
the defendants’ records, about 86,000 consumers who had mortgage loans serviced by
EMC have been mailed redress checks.<span id="more-2244"></span></font>
          </font>
        </p>
        <p>
          <font face="Arial" color="#000000">In September 2008, Bear Stearns and EMC agreed
to pay $28 million to settle FTC charges that they engaged in unlawful practices in
servicing consumers’ home mortgage loans. The companies allegedly misrepresented the
amounts borrowers owed, charged unauthorized fees, such as late fees, property inspection
fees, and loan modification fees, and engaged in unlawful and abusive collection practices.
Consumers who have been mailed redress checks paid unauthorized fees to EMC and/or
had a home foreclosed upon by EMC.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">EMC consumers with questions should call the redress
administrator at 1-877-225-7510.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Copies of the documents mentioned in this release
are available from the FTC’s Web site at </font>
          <a href="http://www.ftc.gov/" target="_blank">
            <font face="Arial" color="#000000">http://www.ftc.gov </font>
          </a>
          <font face="Arial" color="#000000">and
from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W.,
Washington, DC 20580. Call toll-free: 1-877-FTC-HELP.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">MEDIA CONTACT:<br />
Office of Public Affairs</font>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=10b67ac9-be95-42fa-a9eb-c1494741ee27" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Fannie Mae Strikes Deal With NACA to Modify Mortgages</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/02/03/FannieMaeStrikesDealWithNACAToModifyMortgages.aspx" />
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    <published>2009-02-02T20:22:47.565-07:00</published>
    <updated>2009-02-02T20:22:47.565632-07:00</updated>
    <category term="Fannie Strikes Deal" label="Fannie Strikes Deal" scheme="http://nwfin.org/blog/CategoryView,category,FannieStrikesDeal.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" color="#000000">NACA, the Neighborhood Assistance Corporation of
America has reached an agreement with Fannie Mae to offer loan modifications and act
as an intermediary between borrowers and lenders.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">The agreement was reached after NACA and Bruce
Marks led approximately 100 consumer activists and homeowners in late October to Fannie
Mae’s front steps. NACA’s tactics have proven to be highly effective and they wasted
no time in staging a successful protest outside Fannie Mae headquarters in Washington
D.C.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">The organization’s carefully planned October protest
was successful in forcing a meeting with the newly appointed Fannie Mae CEO, Herbert
Allison and other top managers. </font>
        </p>
        <p>
          <font face="Arial" color="#000000">NACA, the Neighborhood Assistance Corporation of
America says Fannie Mae was bailed out by the government with taxpayer money, but
now Fannie Mae is turning its back on the same people whose money bailed them out.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">NACA is led by one of the most controversial and
effective consumer advocates in the country, Bruce Marks. A man who has no problem
getting in the billion dollar faces of these lending institutions and his protests
have achieved phenomenal results in the mortgage industry for consumers and homeowners.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Marks is known in the consumer advocate industry
as the “Junkyard Dog” and operates his incredibly powerful non-profit out of a modest
office above an electrical supply store in Boston. In an area known as the Jamaica
Plains.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Over the years Bruce Marks has become one of the
most feared men in the corporate boardrooms of the nation’s leading financial institutions
in the home mortgage lending industry. Bringing down billion dollar CEO’s to their
knees who scramble to make deals with his in your face protests to strike deals with
the notoriously confrontational NACA.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">From the WSJ:</font>
        </p>
        <p>
          <font face="Arial" color="#000000">The agreement with Fannie has not been announced,
the paper said, but added that it was confirmed by the company and by Bruce Marks,
chief executive of the NACA, a Boston non-profit group.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Fannie Mae could not be immediately reached for
comment by Reuters.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Marks has branded Fannie a “major roadblock” to
foreclosure-prevention efforts and led a protest outside Fannie’s Washington headquarters
in late October, blocking the entrance until he was allowed in to meet with the company’s
CEO, Herbert Allison, according to the paper.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">NACA is negotiating a similar cooperation agreement
with Freddie Mac, Marks said told the paper.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Fannie and Freddie both need to consult with their
regulator, the Federal Housing Finance Agency, before proceeding with the cooperation,
according to the Journal.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">The most recent protest was held outside Fannie’s
headquarters in Washington D.C. yesterday and NACA’s mission was to shine a media
spot light on the fact that the home mortgage giant is setting poor “Accepted Servicing
Practices,” adhered to by the rest of the mortgage servicing industry.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Marks and NACA are accusing the government backed
institution, Fannie Mae of “failing” in terms of helping at-risk borrowers find long-term
solutions to their housing woes and “has become a major road block” in providing long
term mortgage restructuring, according to the Neighborhood Assistance Corporation
of America</font>
        </p>
        <p>
          <font face="Arial" color="#000000">NACA highlighted these Fannie Mae Predatory Servicing
Traits:</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Homeowners must be four months delinquent before
receiving some type of loan workout.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Interest rate reductions, when implemented, are
limited by the current market rate.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Most all loan modifications are offered at interest
only and equate to renting since no equity is created.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">In nearly all cases, Fannie Mae will not reduce
principal balances on delinquent loans.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Primary solution for struggling homeowners has
been the HomeSaver Advance program, that simply puts the unpaid arrearage into a second
loan, without addressing affordability concerns.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Fannie Mae is doing very little to delay foreclosure
sales for homeowners whose foreclosure ARE preventable.</font>
        </p>
        <p>
 
</p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=4ff01f7d-42ee-4ac7-8412-6ac8754939f5" />
      </div>
    </content>
  </entry>
  <entry>
    <title>FACTBOX: Obama's new priorities for financial rescue fund</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/01/31/FACTBOXObamasNewPrioritiesForFinancialRescueFund.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,94d7d7e5-0d15-4da6-bfee-f6d416e925de.aspx</id>
    <published>2009-01-30T20:26:02.281-07:00</published>
    <updated>2009-02-02T20:26:02.2818896-07:00</updated>
    <category term="Obama's New priorities" label="Obama's New priorities" scheme="http://nwfin.org/blog/CategoryView,category,ObamasNewPriorities.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial">
            <font color="#000000">(Reuters) - President-elect Barack Obama
is campaigning to access a $350 billion fund to restore damaged financial markets
and help the country work through a serious economic downturn.<span id="midArticle_byline"></span></font>
          </font>
        </p>
        <span id="midArticle_0">
        </span>
        <p>
          <font face="Arial" color="#000000">In order to unlock that money -- the second half
of the $700 Troubled Asset Relief Program -- Obama must map out how he plans to spend
the funds and persuade a skeptical Congress that they will help revive credit markets
and the broader economy while ensuring transparency and oversight.</font>
        </p>
        <span id="midArticle_1">
        </span>
        <p>
          <font face="Arial" color="#000000">An 18-page formal request from the Bush administration
on Obama's behalf said the remaining funds could be used partly to help homeowners
and to expand existing programs for financial firms. It offered few details but started
a 15-day clock on Monday for lawmakers to decide whether to block the request.</font>
        </p>
        <span id="midArticle_2">
        </span>
        <p>
          <font face="Arial" color="#000000">Below are some of the new initiatives and reforms
to the Troubled Asset Relief Program favored by the Obama team that have backing from
Rep. Barney Frank, the chairman of the House of Representatives Financial Services
Committee.</font>
        </p>
        <span id="midArticle_3">
        </span>
        <p>
          <font face="Arial" color="#000000">* Help struggling homeowners avoid foreclosure
-- Frank has asked for $40 billion to guarantee troubled home loans, lower monthly
payments and restore investor confidence in the mortgage market. White House economic
adviser Lawrence Summers did not put a dollar figure on foreclosure aid, but said
in a letter to congressional leaders that reducing mortgage payments for economically
stressed borrowers and reforming bankruptcy laws to modify loans were priorities.</font>
        </p>
        <span id="midArticle_4">
        </span>
        <p>
          <font face="Arial" color="#000000">* Aid cash-strapped towns and cities - Municipal
bonds are typically a favorite of conservative investors but the current credit woes
have spooked Wall Street and raised borrowing costs for states, cities and towns,
straining their budgets. A federal guarantee program could lower those costs.</font>
        </p>
        <span id="midArticle_5">
        </span>
        <p>
          <font face="Arial" color="#000000">* Soothe consumer credit markets - The Federal
Reserve has helped loosen the market for consumer and small business loans through
fresh lending. Frank and departing Treasury officials have said such programs could
be expanded to additional types of securities, such as commercial mortgage-backed
securities, in the second phase of TARP. Summers pledged to "use our full arsenal
of tools" to restart lending for small businesses, auto purchases and municipalities.</font>
        </p>
        <span id="midArticle_6">
        </span>
        <p>
          <font face="Arial" color="#000000">* Increase oversight - An independent auditing
panel has criticized the Treasury for poor supervision of the TARP program and Obama
has said more oversight is needed. Summers pledged to reform the oversight and accounting
of the program. New systems to track the government outlays and effectiveness tests
are likely. He also pledged to pursue regulatory reform to better protect investors,
consumers and the economy.</font>
        </p>
        <span id="midArticle_7">
        </span>
        <p>
          <font face="Arial" color="#000000">* Impose tougher terms on companies receiving taxpayer
assistance - Summers pledged to ensure that government aid will not enrich shareholders
or executives. Firms receiving exceptional assistance will be subject to tougher limits
on executive compensation, dividends, stock buybacks and the acquisition of companies
that are financially strong.</font>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=94d7d7e5-0d15-4da6-bfee-f6d416e925de" />
      </div>
    </content>
  </entry>
  <entry>
    <title>List of lender loss mitigation contact available </title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2009/01/08/ListOfLenderLossMitigationContactAvailable.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,89c7e3c4-a85a-4e9c-8c25-b05b47a0511e.aspx</id>
    <published>2009-01-07T19:19:06.339-07:00</published>
    <updated>2009-02-02T19:55:34.3666768-07:00</updated>
    <category term="Lender loss mitigation contact  " label="Lender loss mitigation contact  " scheme="http://nwfin.org/blog/CategoryView,category,LenderLossMitigationContact.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" color="#000000" size="1">This is the most complete list of lender
loss mitigation contact information on the internet. It is sorted in alphabetical
order. If you have some information on your lender or different contact info that
I am not privy too or I have a wrong number or web address then please let me know
so we can all help each other.<br /><br />
The first step to </font>
          <a style="COLOR: #26353f" href="http://www.loansafe.org/" target="_blank">
            <font face="Arial" color="#000000" size="1">stop
foreclosure</font>
          </a>
          <font face="Arial" color="#000000" size="1"> is to contact your
lender and try and obtain a reasonable </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_loanworkout_org_');" href="http://www.loanworkout.org/" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">loan
workout</font>
          </a>
          <font face="Arial" color="#000000" size="1">
            <acronym title="Page Ranking">pr</acronym> repayment
plan. The quicker you get the ball rolling, the better chance you have of striking
a deal with your lender, so you can save your home and your credit . Please start
making calls, get educated and have all your ducks in a row. The hardest call is the
first. It only gets easier after that.<br /><br />
More than 50% of foreclosures would be avoided if people contacted their lender. So
be proactive and aggressively pursue all options you have because you do have quiate
a few tools you can utilize to mitigate as much loss to you, your credit and your
family. If your are short on time and you cannot do it on your own, then please seek
help from a Non-Profit HUD approved Housing Counselor, an attorney or a legit for
profit that can handle the calls and paperwork for you. 
<br /><br />
Time is ticking and it goes by fast when you're behind the infamous 8 ball. As Nike
would say, "Just Do It!"<br /><br />
This post will be a work in progress and I plan to make it the most complete FREE
list on the internet. Please feel free to post this on your website or blog but you
must have a link with the anchor text </font>
          <a style="COLOR: #26353f" href="http://www.loansafe.org/" target="_blank">
            <font face="Arial" color="#000000" size="1">stop
foreclosure</font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">. Just
email me and let me know where it will be on your website.<br /><br /><b><u>Lender/Servicer Loss Mitigation Phone Numbers &amp; Contact Information </u></b><br />
Last updated 1/04/2007 with Countrwide and Option One<br /><br /><br /><b>ABM AMRO Mortgage (800) 783-8900</b><br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_mortgage_com_C3_application_bus');" href="https://www.mortgage.com/C3/application.bus" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.mortgage.com/C3/application.bus</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Accredited Home Lenders(877)
683-4466</b>
                <br />
                <br />
                <b>AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent)
(800) 211-6926</b>
                <br />
                <b>1600 McConnor Parkway</b>
                <br />
                <b>Schaumburg, IL 60173</b>
                <br />
                <b>Web: </b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_myamcloan_com_malwebapp_begin_do');" href="https://www.myamcloan.com/malwebapp/begin.do" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.myamcloan.com/malwebapp/begin.do</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>American Home Mortgage
Corp.(877) 304-3100*</b>
                <br />
                <br />
                <b>Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926</b>
                <br />
                <br />
                <b>Aurora Loan Services (Debt collection) (800) 550-0508</b>
                <br />
By Overnight Mail:<br /><b>601 5th Avenue</b><br /><b>Scottsbluff, NE 69361</b><br /><b>Attn: Customer Service </b><br />
By Regular Mail:<br /><b>P.O. Box 1706</b><br /><b>Scottsbluff, NE 69363</b><br /><b>E-mail: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_workitout_com_Consumer_UI_Common_EmailSupport_aspx');" href="http://www.workitout.com/Consumer/UI/Common/EmailSupport.aspx" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">ccnmail@alservices.com</font>
            </b>
          </a>
          <br />
          <b>
            <font face="Arial" color="#000000" size="1">Web: </font>
          </b>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_alservices_com_Consumer_UI_SSL_Authentication_Login_aspx_ReturnUrl_2fConsumer_2fUI_2fSSL_2fServicing_2fDefault_aspx');" href="https://www.alservices.com/Consumer/UI/SSL/Authentication/Login.aspx?ReturnUrl=%2fConsumer%2fUI%2fSSL%2fServicing%2fDefault.aspx" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.alservices.com/Consumer/UI/SSL/Authentication/Login.aspx?ReturnUrl=%2fConsumer%2fUI%2fSSL%2fServ
icing%2fDefault.aspx</font>
            </b>
          </a>
          <br />
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Avelo Mortgage LLC (866)
992-8356*</b>
                <br />
                <br />
                <b>Bank of America(800) 846-2222</b>
                <br />
                <br />
                <b>BB&amp;T Mortgage (800) 827-3722*</b>
                <br />
                <br />
                <b>AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444</b>
                <br />
                <br />
                <b>Beneficial (800) 333-5848</b>
                <br />
                <br />
                <b>Central Pacific Bank (800) 342-8422*</b>
                <br />
                <br />
                <b>Charter One (800) 234-6002</b>
                <br />
                <br />
                <b>Chase (800) 548-7912</b>
                <br />
                <b>Loss Mitigation (877) 838-1882 ext 52195. </b>
                <br />
The Number you will be directed to after you give your loan number: <b>(866) 665-7629</b><b>(business
hours are 11AM-8PM M-TH, 8AM-12PM F)</b><br /><b>Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency
customer service) </b><br /><b>Chase Home Finance-New Jersey(800) 446-8939*Chevy Chase Bank(800) 933-9100*</b><br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_chaseonline_chase_com_chaseonline_logon_sso_logon_jsp_fromLoc_ALL_amp_LOB_COLLogon');" href="https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&amp;LOB=COLLogon" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">
              <b>https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&amp;LOB=COLLogon</b>
            </font>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>For SUBPRIME ONLY</b> (877)
838-1882 ext 52195. 
<br />
The Number you will be directed to after you give your loan number:<br />
(866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)<br /><b>--- Subprime Letter of Authorizations Fax:</b> 1-877-287-7559.<br />
---<b>Subprime Workout Packages Fax:</b> 1-888-219-7813.<br /><br /><b>For Prime Loans</b>: 1800-446-8939<br /><b>Prime Letter of Authorization &amp; w/o packages Fax:</b> 614-422-7259<br /><br /><b>Chase Home Finance</b> (800) 848-9136 (customer service) 
<br />
(858) 605-2181 (delinquency customer service) 
<br />
Chase Home Finance-New Jersey(800) 446-8939*<br /><br /><b>Chase Manhattan Mortgage </b><br /><b>(800) 446-8939 (Ohio </b><b>Servicing</b><b> Center)</b><br /><b>(800) 526-0072 (Florida </b><b>Servicing</b><b> Center)</b><br /><b>(800) 527-3040 x533 (Florida </b><b>Servicing Center)</b><br /><br /><b>Chevy Chase Bank (800) 933-9100</b><br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_chevychasebank_com_htm_payment_html');" href="https://www.chevychasebank.com/htm/payment.html" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">
              <b>https://www.chevychasebank.com/htm/payment.html</b>
            </font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b> (Payment
Addresses)</b>
                <br />
                <br />
                <b>Citi Financial &amp; Citi Mortgage Special Homeowner Outreach Phone Number</b>
                <br />
                <br />
                <b>Email address:</b>
                <br />
                <b>
                  <a style="COLOR: #26353f" href="mailto:homeownerhelp@citi.com">homeownerhelp@citi.com</a>
                </b>
                <br />
                <br />
                <b>Phone Number: </b>
                <br />
                <b>1-866-255-3901</b>
                <br />
                <br />
                <br />
                <b>Countrywide (800) 262-4218</b>
                <br />
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_customers_countrywide_com_secure_FHAStart_login254_asp');" href="https://customers.countrywide.com/secure/FHAStart_login254.asp" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">https://customers.countrywide.com/secure/FHAStart_login254.asp</font>
          </a>
          <br />
          <br />
          <font face="Arial" color="#000000" size="1">Here is some contact info I have for <b>Countrywide</b>.
Keep in mind these numbers and address may only be good if you live in CA.<br /><br />
Mailing address: (Send all your certified complaint letters, etc. here.)<br /><br /><b>Contrywide Mortgage</b><br /><b>400 Countrywide Way SV-HRD</b><br /><b>Simi Valley, CA 93065</b><br /><br />
Toll free direct number to Workout Dept. in Lancaster, CA:<br /><b>866-806-8692</b> (extension 8692 if your negotiator is M. A. Hernandez)<br /><br />
Direct number to Workout Dept. in Lancaster, CA: 
<br /><b>661-951-5100</b><br />
(not toll free but gets you right in)<br /><br />
Address: 400 Countrywide Way SV-314<br />
Simi Valley, CA 93065-3500 Other Addresses: 400 Countrywide Way SV-314<br />
Simi Valley, CA 93065-3500 
<br />
450 American St<br />
Simi Valley, CA 93065 
<br />
7105 Corporate Dr.<br />
Plano, TX 75024 
<br />
P.O. Box 10211<br />
Van Nuys, CA 91499 
<br />
P.O. Box 5170<br />
Simi Valley, CA 93062-5170 
<br />
21 E. Victoria Street<br />
Santa Barbara, CA 93101 
<br />
35 North Lake Avenue, 35-72B<br />
Pasadena, CA 91101 
<br /><br />
Primary Phone: (800) 669-6093 Other Phone Numbers: (800) 669-6093<br />
(818) 874-8779<br />
(818) 225-3000<br />
(972) -52-6-6330<br />
(805) 650-6566<br />
(805) 520-5100<br />
(800) 686-0145<br /><br />
Primary Fax: (800) 658-9364 Other Fax Numbers: (800) 658-9364<br />
(805) 520-5019<br /><br /><br />
Primary Contact: Daniel Whitehead<br />
Executive Relations Corodinator Other Contacts: Daniel Whitehead<br />
Executive Relations Corodinator<br /><br />
Joe Riggio<br />
Senior Vice President<br /><br />
Angela De Aro<br />
Vice President<br /><br />
Gail Shelly<br /><br /><br />
Melissa Guerra<br />
1st Vice President<br /><br />
patricia mckenzie<br /><br /><br />
Rina Jariwala<br />
VP, Operations<br />
 </font>
        </p>
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        <p>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Ditech (800) 852-0656 (800)
449-8582</b>
                <br />
                <br />
                <b>Downey Financial Corp.(800) 824-6902, ext. 6696</b>
                <br />
                <br />
                <b>Deutsche Bank National Call Number on Mortgage Statement</b>
                <br />
                <br />
                <b>EMC 800-723-3004</b>
                <br />
P.O. Box 141358 
<br />
Irving, TX 75014-1358<br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_emcmortgageservicing_com_ccn_ccnsecurity_asp');" href="https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp</font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <br />
                <br />
                <b>EverBank (800) 669-7724 ext. 4730</b>
                <br />
                <br />
                <b>Equity One (Debt collection) (866) 361-3460</b>
                <br />
                <br />
                <b>First Horizon Home Loans (800) 489-2966*</b>
                <br />
                <br />
                <b>Fifth Third Bank (800) 375-1745 Option 3</b>
                <br />
                <br />
                <b>First Merit Bank (888) 728-9931</b>
                <br />
                <br />
                <b>Flagstar Bank (800) 968-7700, ext. 9780</b>
                <br />
                <br />
                <b>Fremont Investment &amp; Loan (866) 484-0291</b>
                <br />
                <br />
                <b>GMAC Mortgage (800) 850-4622 </b>
                <br />
                <br />
                <b>GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*</b>
                <br />
                <br />
                <b>Green Tree (877) 816-9125</b>
                <br />
                <br />
                <b>Homecomings Financial (800) 850-4622*</b>
                <br />
                <br />
                <b>HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471</b>
                <br />
                <br />
                <b>Amy Fleitas</b>
                <br />
                <b>Executive Offices (Loan Servicing)</b>
                <br />
1-319-236-4766 (in her letter she states this is her direct number) she also provides<br />
1-800-206-2901 ext. 2364766 (they must have alot of ext.)<br /><br /><b>Loss Mitigation area</b><br />
Lauren Koos 1-214-874-6138<br /><br /><b>another address:</b><br />
PO Box 205 
<br />
Waterloo, IA 50704-0205<br /><b>also:</b><br />
3451 Hammond Avenue<br />
Waterloo, IA 50704<br /><br /><b>Household Finance (A HSBC Co.) (800) 333-5848</b><br /><br /><b>Household Mortgage (800) 333-4489</b><br /><br /><b>HSBC Mortgage (800) 338-6441 </b><br />
Default Resolution Team (if long term problem)<br />
2929 Walden Avenue<br />
Depew, NY 14043<br /><b>(888) 648-3124 Loss Mit</b><br /><b>(732) 352-7519 Fax</b><br /><b>Web:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_us_hsbc_com_personal_mortgage_existing_difficulties_asp');" href="http://us.hsbc.com/personal/mortgage/existing/difficulties.asp" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">http://us.hsbc.com/personal/mortgage/existing/difficulties.asp</font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <br />
                <br />
                <b>Huntington National Bank (800) 323-4695 </b>
                <br />
                <br />
                <b>Indymac Bank (877) 736-5556</b>
                <br />
                <b>C/O Loan Resolution Department</b>
                <br />
                <b>P.O Box 7014</b>
                <br />
                <b>Pasadena, CA 91107</b>
                <br />
                <b>(Monday - Friday 6:15am-7:15pm. (Pacific Time))</b>
                <br />
                <b>Web: <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_indymacbank_com_contactus_loanResolution_asp');" href="https://www.indymacbank.com/contactus/loanResolution.asp" target="_blank" rel="nofollow">https://www.indymacbank.com/contactus/loanResolution.asp</a></b>
                <br />
                <br />
                <b>Irwin Mortgage (888) 218-1988</b>
                <br />
                <b>P.O Box 7014</b>
                <br />
                <b>Pasadena, CA 91107</b>
                <br />
                <b>Web: <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_irwinmortgage_com_wps_portal_ut_p_cxml_04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx9c');" href="https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx9c" target="_blank" rel="nofollow">https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx9c</a></b>
                <br />
                <b>E-mail: deliquency.prevention@irwinmortgage.com</b>
                <br />
                <br />
                <b>James B. Nutter &amp; Company (800) 315-7334</b>
                <br />
                <br />
                <b>Key Bank (800) 422-2442 </b>
                <br />
                <br />
                <b>LaSalle National Bank (800) 783-8900</b>
                <br />
                <br />
                <b>Litton Loan Servicing (800) 999-8501</b> or <b>(800) 548-8665</b><br />
Fax (<b>713) 966-8820</b><br /><b>4828 Loop Central Drive </b><br /><b>Houston, </b><b>Texas</b><b> 77081-2226 </b><br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_littonloan_com_index_asp');" href="https://www.littonloan.com/index.asp" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.littonloan.com/index.asp</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Loss Mitigation Department
Hours</b>:<br /><b>Monday </b>Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5
p.m. Pacific:6 a.m. - 4 p.m.<br /><b>Tuesday-Thursday </b>Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7
a.m. - 7 p.m. Pacific:6 a.m. - 6 p.m.<br /><b>Friday </b>Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4
p.m. Pacific:7 a.m. - 3 p.m.<br /><b>Default Counseling Department representatives are also available most weekends</b> on
Saturday from 8 a.m. to 12 p.m. and Sunday from 10 a.m. to 2 p.m. (CST). 
<br /><br /><b>Midland Mortgage (800) 552-3000 or (800) 654-4566</b><br /><b>Web:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_mymidlandmortgage_com_MyMortgage_Login_Login_asp');" href="https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Mortgage Lenders Network
(800) 691-0129 </b>
                <br />
                <b>E-mail: </b>
                <b>customerservice@mlnusa.com</b>
                <br />
                <b>Web: </b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_mlnusa_com_customers_info_credithelp_asp');" href="http://www.mlnusa.com/customers/info_credithelp.asp" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">http://www.mlnusa.com/customers/info_credithelp.asp</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Mortgage Electronic Registration
Systems (888) 679-6377</b>
                <br />
                <br />
                <b>National City (800) 367-9305, Ext. 53221 or (800) 523-8654</b>
                <br />
                <b>Attention: Homeowner's Assistance</b>
                <br />
                <b>3232 Newmark Dr.</b>
                <br />
                <b>Miamisburg, </b>
                <b>Ohio</b>
                <b> 45342</b>
                <br />
                <b>(8AM-10:30PM ET, Monday - Thursday)</b>
                <br />
                <b>(8AM-5PM ET, Friday)</b>
                <br />
                <b>(8AM-Noon, Saturday)</b>
                <br />
                <b>Web: </b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_nationalcitymortgage_com_service_assistance_asp');" href="http://www.nationalcitymortgage.com/service_assistance.asp" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">
              <b>http://www.nationalcitymortgage.com/service_assistance.asp</b>
            </font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <br />
                <br />
                <b>Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002*</b>
                <br />
                <br />
                <b>NationStar Mortgage (888) 850-9398* Press 0 for operator</b>
                <br />
                <br />
                <b>New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877)
206-9904</b>
                <br />
                <b>(6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)</b>
                <br />
                <b>(6:00 a.m. to 6:00 p.m. Pacific Time, Friday)</b>
                <br />
                <b>Web: </b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_myloan_newcentury_com_webapps_servicing_myloans_index_do');" href="https://myloan.newcentury.com/webapps/servicing/myloans/index.do" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://myloan.newcentury.com/webapps/servicing/myloans/index.do</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>NovaStar Mortgage Loan
Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523</b>
                <br />
                <br />
                <b>Ocwen Federal Bank (800) 746-2936 or (877) 596-8560</b>
                <br />
                <b>Web: <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_ocwencustomers_com_csc_fa_cfm');" href="http://www.ocwencustomers.com/csc_fa.cfm" target="_blank" rel="nofollow">http://www.ocwencustomers.com/csc_fa.cfm</a></b>
                <br />
                <br />
Attention: Financial Information<br />
12650 Ingenuity Drive<br />
Orlando, </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_workitout_com_mod_glossary_showentry_php_courseid_10_amp_concept_Florida_Foreclosure');" href="http://www.workitout.com/mod/glossary/showentry.php?courseid=10&amp;concept=Florida+Foreclosure" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">Florida</font>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial"> 32826<br />
or<br />
Ocwen Financial Corporation<br />
1661 Worthington Rd., Suite 100<br />
West Palm Beach, Florida 33409<br />
Phone: 877-226-2936<br /><br />
For serving Ocwen with legal process, please send to their registered agent:<br />
Corporation Service Company<br />
2711 Centerville Road, Suite 400<br />
Wilmington, DE 19808<br />
Phone: 561-682-8000, x8386<br /><br /><b>Option One (866) 711-1962 or (888) 275-2648</b><br /><b>Web: </b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_oomc_com_servicing_servicing_baifaqs_asp');" href="http://www.oomc.com/servicing/servicing_baifaqs.asp" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">http://www.oomc.com/servicing/servicing_baifaqs.asp</font>
            </b>
          </a>
          <font face="Arial" color="#000000" size="1">
            <br />
            <br />
            <b>Option One Mortgage</b>
            <br />
            <b>Home Retention Contact Center</b>
            <br />
6501 Irvine Center Drive<br />
Mail Stop BAT<br />
Irvine, CA 92618<br /><b>US Phone number</b> 1-800-704-0800 or 800-505-3706<br /><br /><br /><b>PHH Mortgage (Formerly Cendant)</b><b>(800) 257-0460</b><br /><b>For borrowers facing possible delinquency: (800) 330-0423* </b><br /><b>For borrowers in the foreclosure process: (800) 750-2518 </b><br />
Web:</font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_phhmortgage_com_sso_mq_login_jsp_TYPE_33554433_amp_REALMOID_06_9153316d_cf4d_4425_a5d7_c0b20a7b098d_amp_GUID_amp_SMAUTHREASON_0_amp_METHOD_GET_amp_SMAGENTNAME_phhmort_stb_amp_TARGET_SM_https_3a_2f_2fwww_2ephhmortgage_2ecom_2fhome_2flandscape_3fjpid_3dLogIn_26loginmode_3dregistered_amp_SMSESSION_NO');" href="https://www.phhmortgage.com/sso/mq/login.jsp?TYPE=33554433&amp;REALMOID=06-9153316d-cf4d-4425-a5d7-c0b20a7b098d&amp;GUID=&amp;SMAUTHREASON=0&amp;METHOD=GET&amp;SMAGENTNAME=phhmort-stb&amp;TARGET=$SM$https%3a%2f%2fwww%2ephhmortgage%2ecom%2fhome%2flandscape%3fjpid%3dLogIn%26loginmode%3dregistered&amp;SMSESSION=NO" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">
              <b>https://www.phhmortgage.com/sso/mq/login.jsp?TYPE=33554433&amp;REALMOID=06-9153316d-cf4d-4425-a5d7-c0b20a7b098d&amp;GUID=&amp;SMAUTHREASON=0&amp;METHOD=GET&amp;SMAGE
NTNAME=phhmort-stb&amp;TARGET=$SM$https%3a%2f%2fwww%2ephhmortgage%2ec om%2fhome%2flandscape%3fjpid%3dLogIn%26loginmode%3
dregistered&amp;SMSESSION=NO</b>
            </font>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>ResMae Mortgage Corp.(877)
473-7623, ext. 5944</b>
                <br />
                <br />
                <b>Saxon (800) 665-7367</b>
                <br />
                <br />
                <b>Select Portfolio Servicing (888) 818-6032</b>
                <br />
                <b>Fax: (801) 293-3936</b>
                <br />
                <b>Loan Resolution Department</b>
                <br />
                <b>P.O. Box 65250</b>
                <br />
                <b>Salt Lake City, UT 84165-0250</b>
                <br />
                <b>(Monday - Thursday 10:00 a.m. - 10:00 p.m. EST)</b>
                <br />
                <b>(Friday 10:00 a.m. - 7:00 p.m. EST)</b>
                <br />
                <b>(Saturday 9:00 a.m. - 1:00 p.m. EST)</b>
                <br />
                <b>Web: </b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_spservicing_com_services_customer_loanresolution_htm');" href="http://www.spservicing.com/services/customer/loanresolution.htm" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">http://www.spservicing.com/services/customer/loanresolution.htm</font>
            </b>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>SkyBank (800) 290-3359</b>
                <br />
                <br />
                <b>Sun Trust Mortgage (800) 634-7928</b>
                <br />
PO Box 26149<br />
Richmond, VA 23260-6149<br />
Mail Code RVW 3003<b>Web:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_suntrustmortgage_com_generalquestions_asp');" href="https://www.suntrustmortgage.com/generalquestions.asp" target="_blank" rel="nofollow">
            <b>
              <font face="Arial" color="#000000" size="1">https://www.suntrustmortgage.com/generalquestions.asp</font>
            </b>
          </a>
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>#</b>
                <br />
                <br />
                <b>Third Federal Savings (888) 844-7333</b>
                <br />
                <br />
                <b>US Bank (800) 365-7900</b>
                <br />
                <br />
                <b>Wachovia Bank of Delaware (866) 642-8608</b>
                <br />
Fax too 210-509-1144 --- Attn Loan Counseling<br /><br />
Call back 24 hrs to make sure they have received the request call back # 888 345 1352
x 32648<br /><br />
Process takes 15-20 days. Also they advise to call after the new year because they
say there will be new programs available to people to modify, etc.<br /><br /><b>Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677</b><br /><br /><b>Waterfirld Mortgage (800) 957-7245</b><br /><b>Fax: (260) 459-5390</b><br />
c/o Loss Mitigation Dept.<br />
7500 W. Jefferson Blvd. 
<br />
Fort Wayne, IN 46804<br />
(7 am – 10 pm EST Monday – Thursday)<br />
(7 am – 9 pm EST Fridays)<br />
(8 am – 2 pm EST Saturdays)<br /><b>E-Mail:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" href="mailto:saveyourhome@waterfield.com">
            <font face="Arial" color="#000000" size="1">saveyourhome@waterfield.com</font>
          </a>
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Web:</b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_waterfield_com_scripts_cgiip_exe_WService_wfg_pub_borrowerservices_delqasst');" href="http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst</font>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Wells Fargo (877) 216-8448
or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance</b>
                <br />
Borrower Counseling Services<br />
Monday - Friday 8:00 a.m. - 9:00 p.m., CT<br />
Saturday 9:00 a.m. - 2:00 p.m., CT<br /><b>Web:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/https_www_wellsfargo_com_mortgage_account_');" href="https://www.wellsfargo.com/mortgage/account/" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">https://www.wellsfargo.com/mortgage/account/</font>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Wendover Financial Services
Corporation (800) 934-1081 or (800) 436-1022</b>
                <br />
                <b>Web:</b>
              </font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_wendover_com_borrowers_html');" href="http://www.wendover.com/borrowers.html" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">http://www.wendover.com/borrowers.html</font>
          </a>
          <br />
          <br />
          <font color="#000000">
            <font size="1">
              <font face="Arial">
                <b>Wilshire Credit Corporation
(888) 502-0100</b>
                <br />
P.O. Box 8517<br />
Portland, OR 97207-8517<br />
From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday<br /><b>Web:</b></font>
            </font>
          </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_wfsg_com_borrower_borrower_aspx');" href="http://www.wfsg.com/borrower/borrower.aspx" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">http://www.wfsg.com/borrower/borrower.aspx</font>
          </a>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=89c7e3c4-a85a-4e9c-8c25-b05b47a0511e" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Federal Housing Administration(FHA)</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/12/18/FederalHousingAdministrationFHA.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,0f828185-0886-4904-b7d4-8aa9f76bf0b6.aspx</id>
    <published>2008-12-17T19:30:52.58-07:00</published>
    <updated>2009-01-26T19:30:52.5800808-07:00</updated>
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
 <a href="http://portal.hud.gov/portal/page?_pageid=33,717348&amp;_dad=portal&amp;_schema=PORTAL" target="blank">You
Can Avoid Foreclosure and Keep Your Home</a></p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=0f828185-0886-4904-b7d4-8aa9f76bf0b6" />
      </div>
    </content>
  </entry>
  <entry>
    <title>State Senator Contact Info </title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/11/16/StateSenatorContactInfo.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,cd95d747-712d-43c2-a404-5517088d8379.aspx</id>
    <published>2008-11-15T19:28:35.488-07:00</published>
    <updated>2009-01-26T19:28:35.4880856-07:00</updated>
    <category term="State Senator Contact Info " label="State Senator Contact Info " scheme="http://nwfin.org/blog/CategoryView,category,StateSenatorContactInfo.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
 <a href="http://www.senate.gov/general/contact_information/senators_cfm.cfm" target="blank">State
Senator Contact Info</a></p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=cd95d747-712d-43c2-a404-5517088d8379" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Sample Hardship Letter</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/11/11/SampleHardshipLetter.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,3f1ba30c-626e-4b76-95bf-58122d28fd64.aspx</id>
    <published>2008-11-10T19:12:42.687-07:00</published>
    <updated>2009-02-02T19:58:56.5353377-07:00</updated>
    <category term="Sample Hardship Letter" label="Sample Hardship Letter" scheme="http://nwfin.org/blog/CategoryView,category,SampleHardshipLetter.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" color="#000000">One of the items your lender or servicer will ask
for during the loan workout or loan modification process is a hardship letter. A hardship
letter is a written explanation as to what “event” has caused you to fall behind on
your mortgage and it vital in helping you stop foreclosure.<br /><br />
This letter acts much like an outline or biography of your current “life” issues that
are affecting your ability to meet your financial obligations.<br /><br />
Please keep in mind that your are composing the hardship letter for your lender or
servicer and because of the foreclosure crisis, they are extremely busy and back logged.
So, with that in mind, do not write a book because most likely it will not get the
attention of an over worked, $12 an hour loss mitigation employee. Keep it short and
to the point. Usually 1 or at maximum 2 pages is more than enough to get your point
across.<br /><br /></font>
          <b>
            <font face="Arial" color="#000000">Here is an example list of hardships
that lenders consider during the loan workout process: </font>
          </b>
        </p>
        <ul>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Adjustable Rate Mortgage Reset- Payment Stock (uncommon,
but we will see more lenders accept this in the future) </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Illness </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Loss of Job </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Reduced Income </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Failed Business </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Job Relocation </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Death of Spouse or C0-Borrower </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Death </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Incarceration </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Divorce </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Marital Separation </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Military Duty </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Reduced Income </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Medical Bills </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Damage to Property (natural disaster or unnatural) </font>
          </li>
          <li style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; FONT-STYLE: normal; FONT-FAMILY: verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif; FONT-VARIANT: normal">
            <font face="Arial" color="#000000">Other (Please Specify) </font>
          </li>
        </ul>
        <p>
          <font face="Arial" color="#000000">Now that you understand what your lender or servicer
is looking for, it’s time to sit down and write a hardship letter. I made it easy
for you by giving you a couple templates below that you can use as a boiler plate
for your own letter. Make sure you make it unique to your situation. </font>
          <br />
          <br />
          <font face="Arial" color="#000000">Remember that your hardship letter is only one
piece of the loan workout process, but key in helping you </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_iamfacingforeclosure_com_');" href="http://www.iamfacingforeclosure.com/" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000">avoid
foreclosure</font>
          </a>
          <font face="Arial" color="#000000">. You will still need to
jump a few hurdles with your lender before they will approve you any kind of work
out plan.<br /><br /><b>Example Harship Letter:</b><br /><br />
Name: (Your Name)<br />
Address: (Your Address)<br />
Lender Name: (Your Lender)<br />
Loan #: (your Loan #)<br /><br />
To Whom It May Concern:<br /><br />
I am writing this letter to explain my unfortunate set of circumstances that have
caused us to become delinquent on our mortgage. We have done everything in our power
to make ends meet but unfortunately we have fallen short and would like you to consider
working with us to modify our loan. Our number one goal is to keep our home and we
would really appreciate the opportunity to do that.<br /><br />
The main reason that caused us to be late is (insert reason here and don’t be too
lengthy and long winded) Soon after being late and our income not being nearly enough,
we had fallen further and further behind. Now, it’s to the point where we cannot afford
to pay what is owed to (lender). It is our full intention to pay what we owe. But
at this time we have exhausted all of our income and resources so we are turning to
you for help.<br /><br />
(The approximate date of hardship and we believe that our situation is Temporary or
will be Permanent.)<br /><br />
Our situation has got better because (reason here) and we feel that a loan modification
would benefit us both. We would appreciate if you can work with us to lower or delinquent
amount owed and or payment so we can keep our home and also afford to make amends
with your firm.<br /><br />
We truly hope that you will consider working with us and we are anxious to get this
settled so we all can move on.<br /><br />
Sincerely and Respectfully,<br /><br />
Borrower’s Signature<br />
Date<br />
Co-Borrower’s Signature<br />
Date</font>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=3f1ba30c-626e-4b76-95bf-58122d28fd64" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Foreclosure Defense Tactics </title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/10/23/ForeclosureDefenseTactics.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,fb777668-9252-4ae2-aec7-b92abdb2399e.aspx</id>
    <published>2008-10-22T19:14:56.482-07:00</published>
    <updated>2009-02-02T19:57:35.0900197-07:00</updated>
    <category term="Foreclosure Defense Tactics " label="Foreclosure Defense Tactics " scheme="http://nwfin.org/blog/CategoryView,category,ForeclosureDefenseTactics.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" color="#000000">Get your gloves on and start training for the fight
of your life because foreclosure defense is going to be no easy battle. <span id="more-9"></span>Make
no bones about it, you are definitely fighting against one of the toughest and most
powerful opponents in the world.</font>
        </p>
        <p>
          <font face="Arial" color="#000000">Your lender!</font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="FONT-SIZE: small">
            <strong>
              <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                <font face="Arial" color="#000000">“An
Informed Consumer is a Powerful Consumer” - Get Educated and Fight Back!</font>
              </span>
            </strong>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <font face="Arial">
            <font color="#000000">
              <strong>
                <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                  <font size="2">1.
Truth in Lending Act (TILA)</font>
                </span>
              </strong>
              <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                <font size="2"> -
Does your loan have legal violations? Are you the victim of predatory lending? Did
you know that 90% of victims do not even know they are victims? Discover how the Truth
in Lending Act can help you with your mortgage or to <a href="#Top of page" target="_blank"><span style="COLOR: blue">stop
foreclosure</span></a>.</font>
              </span>
            </font>
          </font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
            <font face="Arial" color="#000000" size="2">The
federal Truth In Lending Act was originally enacted by Congress in 1968 as a part
of the Consumer Protection Act. The law is designed to protect consumers in credit
transactions by requiring clear disclosure of key terms of the lending arrangement
and all costs.</font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
            <font face="Arial" color="#000000" size="2">This
is the most abused laws by lenders and the one that has the most teeth. </font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <font face="Arial">
            <font color="#000000">
              <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                <font size="2">Homeowners
can use this defense even if they are not late on their mortgage and an effective
tool to bring litigation against their lender or to mediate a </font>
              </span>
              <span style="FONT-FAMILY: Verdana,sans-serif">
                <font size="2">loan
modification</font>
              </span>
              <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
                <font size="2">.</font>
              </span>
            </font>
          </font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
            <font face="Arial" color="#000000" size="2">This
is one defense I am sure the lender funded Hope Now and non-profit, 995-Hope band
of merry do gooders do not share with you as you call them for help. I know, because
these same homeowners call us daily because they have been turned away by these same
people and we use the forensic mortgage audit to discover Truth in Lending Act violations
as our weapon of choice against “unhelpful” and “predatory” lenders or servicers.</font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
            <font face="Arial" color="#000000" size="2">Here
are some very important Truth in Lending Act cases that the banks are shaking in the
ring as they wait for the fights to start.</font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="FONT-SIZE: small">
            <strong>
              <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif; TEXT-DECORATION: underline">
                <font face="Arial" color="#000000">Class
Action Under the Truth in Lending Act</font>
              </span>
            </strong>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <font face="Arial">
            <font color="#000000">
              <strong>
                <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                  <font size="2">Andrews
v. Chevy Chase Bank</font>
                </span>
              </strong>
              <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                <font size="2">,
FSB (2007 WL 112568, E.D. Wisconsin, January 16, 2007).</font>
              </span>
            </font>
          </font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">Borrowers
alleged that the lender: (1) failed to properly disclose the payment schedule because
the schedule did not reflect that the required payments were due monthly; (2) did
not clearly disclose the APR and variable rate feature, based in part on disclosures
reflecting a note rate of 1.950% and a five year fixed period that applied to the
payment and not the rate; (3) added information to the TILA disclosure that was not
directly related to the information required to be disclosed (i.e., the initial discounted
interest rate of 1.950% set forth as the note rate); and (4) failed to properly disclose
the possibility of negative amortization. </font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">The
federal district court agreed with the first three allegations and determined that
the loan was rescindable because of the violations. The court further determined that
this matter was appropriate for class certification, finding nothing in the language
of the TILA that precludes the use of the class action mechanism to obtain a judicial
declaration of whether a TILA error entitles each member of the class individually
to seek rescission. </font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">The
MBA and other industry trade groups have 2 filed an amici curiae brief requesting
that the United States Court of Appeals for the Seventh Circuit overturn the class
certification.</font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <font face="Arial">
            <font color="#000000">
              <strong>
                <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                  <font size="2">Right
to Rescind After Loan Pay-Off</font>
                </span>
              </strong>
              <em>
                <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                  <font size="2">
                  </font>
                </span>
              </em>
            </font>
          </font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <font face="Arial">
            <font color="#000000">
              <strong>
                <em>
                  <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                    <font size="2">Barrett
v. JP Morgan Chase Bank, N.A.</font>
                  </span>
                </em>
              </strong>
              <em>
                <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
                  <font size="2"> (445
F.3d 874, 6th Cir., April 18, 2006). The borrowers refinanced their mortgage with
Bank One in May 2000 and again in January 2001. In May 2001, the borrowers refinanced
the loan with another lender, and Bank One released its security interest in their
home. The borrowers requested that the Bank One loans be rescinded based on alleged
TILA violations. </font>
                </span>
              </em>
            </font>
          </font>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">Bank
One responded that because both loans were refinanced, and the security interest released,
there was nothing left to rescind. The district court agreed, but the United States
Court of Appeals for the Sixth Circuit reversed. </font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">The
Sixth Circuit stated that nothing in the TILA or its implementing regulations provides
that the act of refinancing extinguishes an unexpired right to rescind, and that the
right to rescind gives consumers the right to recover fees in addition to the right
to the release of the security interest.</font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <strong>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">2.
Challenge the Ownership of Your Note - Does your lender really own your mortgage?
Are you sure? Why don’t you make them prove it?</font>
            </span>
          </strong>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
            <font face="Arial" color="#000000" size="2">Aaron
Krowne and I first broke the story about the Ohio ruling in which Judge Christopher
A. Boyko of the Eastern Ohio United States District Court, on October 31, 2007 dismissed
14 Deutsche Bank-filed foreclosures in a ruling based on lack of standing for not
owning/holding the mortgage loan at the time the lawsuits were filed.</font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
            <font face="Arial" color="#000000" size="2">Judge
Boyko issued an order requiring the Plaintiffs in a number of pending foreclosure
cases to file a copy of the executed Assignment demonstrating Plaintiff (Deutsche
Bank) was the holder and owner of the Note and Mortgage as of the date the Complaint
was filed, or the court would enter a dismissal. </font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
            <font face="Arial">
              <font color="#000000">
                <font size="2">April
Charney, a powerful legal aid attorney and foreclosure defense pioneer in Jacksonville
Florida said this about the Ohio rulings, </font>
                <em>
                  <font size="2">“This court order
is what I have been saying in my cases. This is rampant fraud on every court in America
or non-judicial foreclosure fraud where the securitized trusts are filing foreclosures
when they never own/hold the mortgage loan at the commencement of the foreclosure.”</font>
                </em>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
            <font face="Arial">
              <font color="#000000">
                <font size="2">Charney
said</font>
                <em>
                  <font size="2">, “That means that the loans are clearly in default
at the time of any eventual transfer of the ownership of the mortgage loans to the
trusts. This means that the loans are being held by the originating lenders after
the alleged “sale” to the trust despite what it says per the pooling and servicing
agreements and despite what the securities laws require.”</font>
                </em>
              </font>
            </font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">“This
also means that many securitized trusts don’t really, legally own these bad loans.”</font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <em>
            <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
              <font face="Arial" color="#000000" size="2">She
went on to say, “In my cases, many of the trusts try to argue equitable assignment
that predates the filing of the foreclosure, but a securitized trust cannot take an
equitable assignment of a mortgage loan. It also means that the securitized trusts
own nothing.”</font>
            </span>
          </em>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">
            <font face="Arial" color="#000000" size="2">Now,
this is quickly becoming a preferred punch of choice used by cleverly trained
homeowners and aggressive heavy weight attorneys to bring lenders to their knees
with a swift jab to the chin during the foreclosure process.</font>
          </span>
        </p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt; LINE-HEIGHT: 14.25pt">
          <span style="COLOR: black; FONT-FAMILY: Verdana,sans-serif">
            <font face="Arial" color="#000000" size="2">I
can almost guarantee that your lender or servicer will not want to see you in the
foreclosure ring if you have been training using the above fighting techniques. </font>
          </span>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=fb777668-9252-4ae2-aec7-b92abdb2399e" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Qualified Written Request</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/10/16/QualifiedWrittenRequest.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,7e5db610-30f8-418e-9897-ee3d9674ab76.aspx</id>
    <published>2008-10-15T19:24:29.319-07:00</published>
    <updated>2009-02-02T19:58:16.8440277-07:00</updated>
    <category term="Qualified Written Request" label="Qualified Written Request" scheme="http://nwfin.org/blog/CategoryView,category,QualifiedWrittenRequest.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <span style="FONT-SIZE: 10pt; LINE-HEIGHT: 115%; FONT-FAMILY: 'Arial','sans-serif'">
            <font color="#000000">Section
6 of RESPA provides borrowers with important consumer protections relating to
the servicing of their loans. Under Section 6 of RESPA, borrowers who have a problem
with the servicing of their loan (including escrow account questions), should contact
their loan servicer in writing, outlining the nature of their complaint. The servicer
must acknowledge the complaint in writing within 20 business days of receipt of the
complaint. Within 60 business days the<span id="more-3"></span> servicer must
resolve the complaint by correcting the account or giving a statement of the reasons
for its position. Until the complaint is resolved, borrowers should continue to make
the servicer’s required payment.</font>
            <font style="FONT-SIZE: 10pt; LINE-HEIGHT: 115%">
              <font color="#000000"> </font>
            </font>
          </span>
        </p>
        <p>
          <font color="#000000">
          </font> 
</p>
        <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
          <font color="#000000">The Real Estate Settlement Procedures Act (RESPA) is a consumer
protection statute, first passed in 1974. RESPA covers loans secured with a mortgage
placed on a one-to-four family residential property. These include most purchase loans,
assumptions, refinances, property improvement loans, and equity lines of credit. HUD’s
Office of RESPA and Interstate Land Sales is responsible for enforcing RESPA.</font>
        </p>
        <div>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">Loan servicing complaints</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">A borrower may bring a private law suit, or a group of borrowers
may bring a class action suit, within three years, against a servicer who fails to
comply with Section 6’s provisions. Borrowers may obtain actual damages, as well as
additional damages if there is a pattern of noncompliance.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">The following is a </font>
            <a href="http://www.hud.gov/offices/hsg/sfh/res/reslettr.cfm" target="_blank">
              <font color="#000000">sample
qualified written request</font>
            </a>
            <font color="#000000"> from you, the borrower,
to a lender. Use this format to address complaints under the Real Estate Settlement
Procedures Act (RESPA). Be sure to read more about RESPA, and your rights under this
Act, elsewhere on the RESPA site. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Attention Customer Service:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Subject: [Your loan number]</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">[Names on loan documents]</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">[Property and/or mailing address]</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">This is a “qualified written request” under Section 6 of the
Real Estate Settlement Procedures Act (RESPA).</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I am writing because:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Describe the issue or the question you have and/or what action
you believe the lender should take. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Attach copies of any related written materials. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Describe any conversations with customer service regarding the
issue and to whom you spoke. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Describe any previous steps you have taken or attempts to resolve
the issue. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">List a day time telephone number in case a customer service
representative wishes to contact you. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I understand that under Section 6 of RESPA you are required
to acknowledge my request within 20 business days and must try to resolve the issue
within 60 business days. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Sincerely, </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">[Your name] </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">Here is an example from a Loan Safe member:</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Attention Customer Service:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Subject: Loan number xxxxxxxxxx</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">xxxxxxxx xxxxxxxx xxxxxxxxxxx</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Xxxxxxx xxxxxxxxxx xxxxxxxxxx </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">x xxxxxxx</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Xxxxxxxx, TX xxxxx</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">This is a “Qualified Written Request” under Section 6 of the
Real Estate Settlement Procedures Act (RESPA). </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I am writing to request:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(1) Copies of all documents pertaining to the origination of
my mortgage including my loan application, Right to Cancel, Deed of Trust, note, adjustable
rate note, addendum to the note for the interest only payment period, Truth in Lending
statements, Good Faith Estimate (GFE), HUD 1, appraisal, and all required disclosures
and rate sheets associated with this transaction for the above referenced loan. The
copies should be legible and all documents shall be copied in their entirety.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(2) A copy of the loan history including all payments made,
all fees incurred, what has been paid out of the escrow account, and how all payments
were applied. This information should cover the entire life of the loan.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I have reason to believe that the loan terms were misrepresented
to me at the time of application and further obscured and/or modified prior to signing.
I believe that our income was inflated on the application. I also have reason to believe
that certain statements were not provided for my approval prior to closing, and that
signatures may have been forged on various documents. It is also my belief that certain
documents may have not presented at all. Additionally, I believe that a notary was
not present to witness my signatures on several pertinent documents and that this
transaction did not take place in a legitimate title/escrow/real-estate office with
any title/escrow/real-estate professionals therefore leaving us ill advised at the
time of closing.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I started the process of trying to renegotiate this loan in
11/1/07 when I spoke with your HOPE department. On 11/03/07, I faxed a letter of hardship,
along with bank statements and pay stubs as she recommended. I was advised that someone
would contact me within 7-10 working days and there would be no problem getting assistance
to bring the account current and capitalize the negative escrow. On 12/14/07, I called
back, as I hadn’t heard from anyone. I was told my payment was going to be 2300.00$$.
I hung up the phone in despair and in tears. On 1/10/08 I visited the local HUD office
trying to get help there. Countrywide’s system was down so I returned the next day.
This is 160 mile round trip and 2 days off work. This time the CSR set up a repayment
plan but now the payments are to be 2700.00$$$. If we could make a payment of 2700.00
we would not be delinquent. Since January I have again spoken to the HOPE department,
Home Retention, Work Out Department. And any one else who would listen. I have involved
995HOPE as well as Acorn. I have documented phone calls and kept records. In addition
I joined a watchdog website called loansafe.org.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Most recently you COUNTRYWIDE have sent a demand for payment.
Again if we hade the 2700.00 x 2 + late fees + other various fees we would not be
delinquent. The situation is urgent. We and COUNTRYWIDE can not drag there feet in
this process. We do not want to incur further inflated fees by our home going into
foreclosure we want to find a solution pleasing to COUNTRYWIDE, ourselves, as well
as the investors that hold the loan. It would behoove all parties to come to applicable
solution today!!!</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">We are very proactive in keeping our family home. We do not
want to loose it nor do we have to we can make a reasonable payment.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I have been given the runaround by the voice recognition call
routing system on numerous occasions. I have talked to various agents with different
versions of what the loan modification process really entails. I have been re-routed
to the wrong department or individual at dozens of times. I have been disconnected
from helpful individuals, when I unsuccessfully tried to call her back I am told it
is because she has no extension. I have been told that the negotiator handling my
loan is unavailable to speak to anyone via telephone. All of these calls are documented
in your records, as they are in mine. The customer service provided to me has been
less than adequate. Let this letter serve to document my request to have my communications
responded to in a timely manner.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I can be reached at xxx-xxx-xxxx this is my cell whenever a
COUNTRYWIDE wishes to contact me. If I do not answer I will call back promptly if
a message is left with the phone number that I can call and get thru on. My email
address is xxxxxxxx@aol.com, and is the best way to contact me.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">I understand that under Section 6 of RESPA you are required
to acknowledge my request within 20 business days and must try to resolve the issue
within 60 business days.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">In closing we are not trying to get out of paying anything only
having the loan modified the interest rate lowered. We want a payment we know we can
live with one that will not get us in trouble again</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">sincerely,</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">
              <strong>REMEMBER:</strong> This letter SHOULD NOT be included
with your mortgage payment, but should be sent separately to the customer service
address. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">You SHOULD continue to make the required mortgage and escrow
payment until the request is resolved. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">You may bring a private right of action under Section 6, if
you suffer damages due to the lender’s servicing of the loan. See the RESPA statute
and regulations. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">Filing a RESPA complaint</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Persons who believe a settlement service provider has violated
RESPA in an area in which the Department has enforcement authority (primarily sections
6, 8 and 9), may wish to file a complaint. The complaint should outline the violation
and identify the violators by name, address and phone number. Complainants should
also provide their own name and phone number for follow up questions from HUD. Requests
for confidentiality will be honored. Complaints should be sent to:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Director, Office of RESPA and Interstate Land Sales</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">US Department of Housing and Urban Development</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Room 9154</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">451 7th Street, SW</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Washington, DC 20410 </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">Important Tips From HUD:</font>
            </strong>
          </p>
          <ul>
            <li>
              <font color="#000000">Do ask lenders what fees they charge, as well as the interest
rate and points, when shopping for a loan. </font>
            </li>
            <li>
              <font color="#000000">Do ask the builder whether you are required to use a certain
provider in order to get a special concession. </font>
            </li>
            <li>
              <font color="#000000">Do compare the costs of different settlement service providers
before agreeing to use one to whom you were referred. </font>
            </li>
            <li>
              <font color="#000000">Do ask to see the HUD-1 Settlement Statement a day before settlement,
and compare the charges with those listed on the Good Faith Estimate. </font>
            </li>
            <li>
              <font color="#000000">Do question the lender and settlement agent about any charges
you do not understand. </font>
            </li>
            <li>
              <font color="#000000">Keep making your mortgage payment on time, even if you have
sent a complaint to your lender. </font>
            </li>
            <li>
              <font color="#000000">Do forward any tax or insurance bills you receive, immediately
to your lender. (If the lender is supposed to pay the bill). </font>
            </li>
            <li>
              <font color="#000000">Do check your annual escrow account statement for mistakes. </font>
            </li>
            <li>
              <font color="#000000">Do make a “qualified written request” when asking your lender
for information or making a complaint. </font>
            </li>
            <li>
              <font color="#000000">Do read the FAQs about Escrow Accounts carefully before filing
an escrow complaint with a banking or government regulator. </font>
            </li>
          </ul>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <a href="http://www.hud.gov/offices/hsg/sfh/res/resp2605.cfm" target="_blank">
              <strong>
                <font color="#000000">The
law from HUD:</font>
              </strong>
            </a>
            <font color="#000000">
              <strong> 12 usc section 2605
servicing of mortgage loans and administration of escrow accounts</strong> </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Source HUD </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(e) Duty of loan servicer to respond to borrower inquiries</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(1) Notice of receipt of inquiry</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(A) In general</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">If any servicer of a federally related mortgage loan receives
a qualified written request from the borrower (or an agent of the borrower) for information
relating to the servicing of such loan, the servicer shall provide a written response
acknowledging receipt of the correspondence within 20 days (excluding legal public
holidays, Saturdays, and Sundays) unless the action requested is taken within such
period.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(B) Qualified written request</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">For purposes of this subsection, a qualified written request
shall be a written correspondence, other than notice on a payment coupon or other
payment medium supplied by the servicer, that–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(i) includes, or otherwise enables the servicer to identify,
the name and account of the borrower; and</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(ii) includes a statement of the reasons for the belief of the
borrower, to the extent applicable, that the account is in error or provides sufficient
detail to the servicer regarding other information sought by the borrower.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(2) Action with respect to inquiry</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Not later than 60 days (excluding legal public holidays, Saturdays,
and Sundays) after the receipt from any borrower of any qualified written request
under paragraph (1) and, if applicable, before taking any action with respect to the
inquiry of the borrower, the servicer shall–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(A) make appropriate corrections in the account of the borrower,
including the crediting of any late charges or penalties, and transmit to the borrower
a written notification of such correction (which shall include the name and telephone
number of a representative of the servicer who can provide assistance to the borrower);</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(B) after conducting an investigation, provide the borrower
with a written explanation or clarification that includes–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(i) to the extent applicable, a statement of the reasons for
which the servicer believes the account of the borrower is correct as determined by
the servicer; and</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(ii) the name and telephone number of an individual employed
by, or the office or department of, the servicer who can provide assistance to the
borrower; or</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(C) after conducting an investigation, provide the borrower
with a written explanation or clarification that includes–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(i) information requested by the borrower or an explanation
of why the information requested is unavailable or cannot be obtained by the servicer;
and</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(ii) the name and telephone number of an individual employed
by, or the office or department of, the servicer who can provide assistance to the
borrower.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(3) Protection of credit rating</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">During the 60-day period beginning on the date of the servicer’s
receipt from any borrower of a qualified written request relating to a dispute regarding
the borrower’s payments, a servicer may not provide information regarding any overdue
payment, owed by such borrower and relating to such period or qualified written request,
to any consumer reporting agency (as such term is defined under section 1681a of title
15).</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(f) Damages and costs</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Whoever fails to comply with any provision of this section shall
be liable to the borrower for each such failure in the following amounts:</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(1) Individuals</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">In the case of any action by an individual, an amount equal
to the sum of–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(A) any actual damages to the borrower as a result of the failure;
and</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(B) any additional damages, as the court may allow, in the case
of a pattern or practice of noncompliance with the requirements of this section, in
an amount not to exceed $1,000.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(2) Class actions</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">In the case of a class action, an amount equal to the sum of–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(A) any actual damages to each of the borrowers in the class
as a result of the failure; and</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(B) any additional damages, as the court may allow, in the case
of a pattern or practice of noncompliance with the requirements of this section, in
an amount not greater than</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">$1,000 for each member of the class, except that the total amount
of damages under this subparagraph in any class action may not exceed the lesser of–</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(i) $500,000; or</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">(ii) 1 percent of the net worth of the servicer.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(3) Costs</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">In addition to the amounts under paragraph (1) or (2), in the
case of any successful action under this section, the costs of the action, together
with any attorneys fees incurred in connection with such action as the court may determine
to be reasonable under the circumstances. </font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(4) Nonliability</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">A transferor or transferee servicer shall not be liable under
this subsection for any failure to comply with any requirement under this section
if, within 60 days after discovering an error (whether pursuant to a final written
examination report or the servicer’s own procedures) and before the commencement of
an action under this subsection and the receipt of written notice of the error from
the borrower, the servicer notifies the person concerned of the error and makes whatever
adjustments are necessary in the appropriate account to ensure that the person will
not be required to pay an amount in excess of any amount that the person otherwise
would have paid.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <strong>
              <font color="#000000">(g) Administration of escrow accounts</font>
            </strong>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">If the terms of any federally related mortgage loan require
the borrower to make payments to the servicer of the loan for deposit into an escrow
account for the purpose of assuring payment of taxes, insurance premiums, and other
charges with respect to the property, the servicer shall make payments from the escrow
account for such taxes,insurance premiums, and other charges in a timely manner as
such payments become due.</font>
          </p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">
              <strong>(h) Preemption of conflicting State laws</strong>
            </font>
          </p>
          <p>
            <font color="#000000">
            </font> 
</p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">Not withstanding any provision of any law or regulation of any
State, a person who makes a federally related mortgage loan or a servicer shall be
considered to have complied with the provisions of any such State law or regulation
requiring notice to a borrower at the time of application for a loan or transfer of
the servicing of a loan if such person or servicer complies with the requirements
under this section regarding timing, content, and procedures for notification of the
borrower. </font>
          </p>
          <p>
            <font color="#000000">
            </font> 
</p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">
            </font> 
</p>
          <p>
            <font color="#000000">
            </font> 
</p>
          <p class="MsoNormal" style="MARGIN: 0in 0in 10pt">
            <font color="#000000">
            </font> 
</p>
        </div>
        <p>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=7e5db610-30f8-418e-9897-ee3d9674ab76" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Avoid Foreclosure Scams</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/09/18/AvoidForeclosureScams.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,e51e5b2e-ab93-4fb7-b052-7e686ee24124.aspx</id>
    <published>2008-09-17T19:26:14.958-07:00</published>
    <updated>2009-02-02T19:56:46.1165687-07:00</updated>
    <category term="Avoid Foreclosure Scams" label="Avoid Foreclosure Scams" scheme="http://nwfin.org/blog/CategoryView,category,AvoidForeclosureScams.aspx" />
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
          <font face="Arial" size="1"> <font color="#000000" size="2">OCC Consumer Tips
for Avoiding Foreclosure Rescue Scams<br />
 Foreclosures are increasing nationwide, and so are scams that promise to “rescue”
homeowners from foreclosure. What these scams do is take your money, ruin your credit
record, and wipe out any equity you have in your home. 
<br />
 <br />
 <br />
 Foreclosure con artists take advantage of people who have fallen behind on their
mortgages and face foreclosure. Con artists know that people in these situations are
vulnerable and likely to be desperate. Potential victims are easy to find: mortgage
lenders publish notices before foreclosing on homes. After reading such notices, con
artists approach their targets in person, by mail, over the telephone, or by e-mail.
They advertise their services on Web sites or publications. They often refer to themselves
with titles that sound official, such as “foreclosure consultant” or “mortgage consultant,”
and market themselves as a “foreclosure service” or “foreclosure rescue agency.” 
<br />
 <br />
 <br />
 Your mortgage lender – or any legitimate financial counselor – can help you
find real options to avoid foreclosure. If someone offers to negotiate with your lender
and offers to arrange to stop or delay foreclosure for a fee, carefully check his
or her credentials, reputation, and experience. To protect yourself, follow the recommendations
contained in this Consumer Advisory. 
<br />
 <br />
 <br />
 WATCH OUT FOR FORECLOSURE RESCUE SCAMS 
<br />
 <br />
 Lease-Back or Repurchase Scams – Be very suspicious if someone offers to pay
your mortgage and rent your home back to you. This scheme often involves signing the
deed to your home over to the con artist. The con artist may promise to sell your
home back to you, but this may be very difficult, if not impossible, under the terms
of the contract. 
<br />
 Signing over the deed gives the con artist the power to evict you, raise your
rent, sell the house, or steal the equity you have in your home. You will still be
responsible for your mortgage, so if the con artist stops paying it, your lender would
have the right to foreclose on your home, and the foreclosure and any other problems
would go on your credit record.<br />
 <br />
 Refinance Fraud – Look out for people posing as mortgage brokers or lenders
and offering to refinance your loan so you can afford the payments. Con artists may
trick you into signing over the ownership of your home by saying that you are signing
documents for a new loan. 
<br />
 Signing over the deed to your home exposes you to the dangers described above.
Even if you are a victim of fraud, you could still lose your home. 
<br />
 <br />
 Bankruptcy Schemes – Several scams attempt to abuse the bankruptcy laws. For
example, a con artist may ask you to give a partial interest in your home to one or
more persons. Each holder of a partial interest can then file bankruptcy, one after
another. The bankruptcy court will issue a “stay” order each time to stop foreclosure
temporarily. However, the stay does not excuse you from making payments or from repaying
the full amount of your loan. In another kind of scam, a con artist may offer to obtain
refinancing or negotiate a payment plan with your lender. If you may make payments
to the con artist, he or she may keep the money rather than pay the lender on your
behalf. The con artist may even file a bankruptcy case in your name, without your
knowledge, as a part of the scam. 
<br />
 Bankruptcy laws provide important protections to consumers. Scams can only temporarily
delay foreclosure, and they may keep you from using bankruptcy laws legitimately to
address your financial problems. Signing over ownership of your home, or even partial
ownership, can result in serious financial harm.<br />
 <br />
 <br />
 HOW TO PROTECT YOURSELF FROM SCAMS<br />
 <br />
 Know what you are signing. Read and understand every document you sign. If a
document is too complex, seek advice from a lawyer or an approved, trusted financial
counselor. Never sign documents with blank spaces that can be filled in later. Never
sign a document that contains errors or false statements, even if someone promises
to correct them later. 
<br />
 Get promises in writing. Oral promises and agreements relating to your home
are usually not legally binding. Protect your rights with a written document or contract
signed by the person making the promise. Keep copies of all contracts you sign. 
<br />
 Make your mortgage payments directly to your lender or the mortgage servicer.
Do not trust anyone else to make mortgage payments for you. 
<br />
 Be very careful about signing over your deed. Foreclosure scams often require
you to sign over ownership of your home to a con artist or another third party. Never
sign over your deed without getting the advice of your own lawyer, financial advisor,
or other independent person that you know you can trust. Understand the terms of the
deal you are making. By signing over your deed, you lose your rights to your home
and any equity built up in the home. 
<br />
 Report suspicious activity to the Federal Trade Commission and to your state
and local consumer protection agencies. Reporting con artists and suspicious schemes
helps prevent others from becoming victims. 
<br />
 HOW TO FIND LEGITIMATE HELP FOR YOUR FINANCIAL PROBLEMS<br />
 <br />
 Contact your mortgage lender or mortgage servicer as soon as you think you are
unable to make your mortgage payment. Lenders are often in the best position to help,
especially if you are current on your loan or not seriously late on your payments.
Your mortgage lender or mortgage servicer may be able to identify options to help
you bring the loan current or to modify your loan. 
<br />
 Contact a legitimate housing or financial counselor to help you work through
your financial problems. To find one: 
<br />
 □ Call (800) 569-4287, or visit </font></font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_hud_gov_offices_hsg_sfh_hcc_hccprof14_cfm');" href="http://www.hud.gov/offices/hsg/sfh/hcc/hccprof14.cfm" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000">HUD
Housing Counseling</font>
          </a>
          <font face="Arial" color="#000000"> to find counselors
approved by the U.S. Department of Housing and Urban Development (HUD). 
<br />
 <br />
 □ Call the Homeownership Preservation Foundation at (888) 995-HOPE, or visit </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_995hope_org');" href="http://www.995hope.org/" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000">Homeownership
Preservation Foundation</font>
          </a>
          <font face="Arial" color="#000000">, to reach a
nonprofit, HUD-approved counselor through HOPE NOW, a cooperative effort of mortgage
counselors and lenders to assist homeowners. 
<br />
 <br />
 Visit the following Web sites for information: 
<br />
 □ NeighborWorks America, </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_nw_org_network_home_asp');" href="http://www.nw.org/network/home.asp" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000">NeighborWorks®
America: Strengthening Communities and Transforming Lives</font>
          </a>
          <font face="Arial" color="#000000">.<br />
 <br />
 □ Federal Trade Commission, </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_ftc_gov_bcp_edu_pubs_consumer_homes_rea04_shtm');" href="http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea04.shtm" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000">Mortgage
Payments Sending You Reeling? Here’s What to Do</font>
          </a>
          <font face="Arial" color="#000000">.<br />
 <br />
 Finally, if you have a complaint or question involving a national bank and cannot
resolve it directly with the bank, contact the OCC’s Customer Assistance Group by
calling (800) 613-6743, by e-mailing </font>
          <a style="COLOR: #26353f" href="mailto:customer.assistance@occ.treas.gov">
            <font face="Arial" color="#000000">customer.assistance@occ.treas.gov</font>
          </a>
          <font face="Arial" color="#000000">, 
<br />
 or by visiting </font>
          <a style="COLOR: #26353f" onclick="pageTracker._trackPageview ('/outgoing/http_www_HelpWithMyBank_gov');" href="http://www.helpwithmybank.gov/" target="_blank" rel="nofollow">
            <font face="Arial" color="#000000" size="1">
              <font size="2">Help
and Frequently Asked Questions about National Banks from OCC's HelpWithMyBank</font>.gov</font>
          </a>
          <font face="Arial" color="#000000" size="1">.</font>
        </p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=e51e5b2e-ab93-4fb7-b052-7e686ee24124" />
      </div>
    </content>
  </entry>
  <entry>
    <title>Welcome</title>
    <link rel="alternate" type="text/html" href="http://nwfin.org/blog/2008/01/27/Welcome.aspx" />
    <id>http://nwfin.org/blog/PermaLink,guid,d23eeffe-d024-4536-9c56-9bb48bbad1dd.aspx</id>
    <published>2008-01-26T17:11:45.999-07:00</published>
    <updated>2009-01-26T17:42:13.5541504-07:00</updated>
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml">
        <p>
Hello and welcome to Nextwave Financial info site. This section is designed to post
information for homeowners who are behind on their mortgage and seeking help. Please
post relevant information and keep postings "clean"
</p>
        <img width="0" height="0" src="http://nwfin.org/blog/aggbug.ashx?id=d23eeffe-d024-4536-9c56-9bb48bbad1dd" />
      </div>
    </content>
  </entry>
</feed>